Terms & Conditions

Effective Date: July 9, 2026

These Terms and Conditions (“Terms”) govern your use of the Fine Element Construction LLC website, online forms, communication channels, estimate requests, appointment requests, SMS communications, email communications, phone communications, AI-assisted communications, and related online services. “Fine Element Construction,” “Fine Element,” “we,” “our,” or “us” refers to Fine Element Construction LLC.

By using our website, submitting a form, scheduling an appointment, requesting an estimate, communicating with us, providing your contact information, or using any online service we provide, you agree to these Terms.

These Terms are website terms and general service terms. A specific signed proposal, estimate, quote, contract, change order, invoice, financing agreement, or project agreement may contain additional or different terms. If there is a conflict between these Terms and a signed project agreement, the signed project agreement controls for that specific project.

Part I — Introduction

1. Company Information

Fine Element Construction LLC is a remodeling and construction company serving the Greater Seattle and Eastside area.

Fine Element Construction LLC

Website: https://www.fineelm.com

Email: info@fineelm.com

Phone: 425-522-5441

Business Address: 11200 Kirkland Way, Suite 350, Kirkland, WA 98033

Washington Contractor Registration No.: FINEEEC751KE

2. Scope of Services

2.1 Fine Element Construction provides remodeling and construction services, including but not limited to bathroom remodeling, kitchen remodeling, room additions, whole-home renovations, and other general residential construction and remodeling projects (each, a “Project”).

2.2 These Terms apply both to your use of our website and general communications, and to your engagement of Fine Element Construction for a Project, except where a signed proposal, estimate, quote, contract, change order, invoice, financing agreement, or other project agreement (a “Project Agreement”) states different or additional terms specific to that Project.

2.3 If there is a conflict between these Terms and a signed Project Agreement, the signed Project Agreement controls for that specific Project.

2.4 Part III of these Terms (Sections 6 through 20) applies specifically to Projects performed by Fine Element Construction, in addition to any terms in the applicable Project Agreement.

Part II — Website & General Use

3. Website Use

3.1 You may use our website for lawful purposes only.

3.2 You agree not to:

Use the website for fraudulent, abusive, illegal, or harmful purposes.
Submit false, misleading, or incomplete information.
Attempt to access systems, accounts, data, or areas of the website without authorization.
Interfere with website security or functionality.
Copy, scrape, reproduce, or misuse website content without permission.
Upload malicious code, spam, or harmful files.
Impersonate another person or misrepresent your authority to request services for a property.
Use our website, forms, phone numbers, email addresses, or communication channels for spam, solicitation, harassment, or unauthorized commercial purposes.

3.3 We may restrict or block access to the website if we believe these Terms are being violated.

4. Estimates, Quotes, and Online Information

4.1 Any pricing, estimate, budget range, calculator result, project quiz result, ballpark number, AI-generated response, phone estimate, SMS estimate, email estimate, advertisement, or general cost information provided through the website, phone, SMS, email, AI assistant, advertisement, or other communication is for general informational purposes only.

4.2 Online or preliminary estimates are not binding offers unless confirmed in a written quote, proposal, invoice, or contract issued by Fine Element Construction.

4.3 Actual project pricing may vary based on:

Site conditions.
Scope of work.
Materials and finishes selected.
Labor requirements.
Permits and inspections.
Structural, electrical, plumbing, mechanical, roofing, siding, framing, waterproofing, ventilation, or code-related conditions.
Hidden damage.
Existing construction conditions.
Access limitations.
Customer changes.
Supplier pricing.
Subcontractor pricing.
Taxes, fees, and other project-specific factors.

4.4 We reserve the right to revise, withdraw, or decline any estimate, quote, or proposal before a written agreement is signed.

5. No Professional Advice Through Website

5.1 Information on our website is general information only.

5.2 Website content, online estimates, phone communications, SMS communications, email communications, advertisements, AI-assisted responses, and other general communications are not engineering, architectural, legal, financial, tax, insurance, or code compliance advice.

5.3 You should consult the appropriate licensed professional for engineering, architecture, legal, financial, tax, insurance, or specialized code-related matters.

Part III — Project & Construction Services

6. Appointments and Site Visits

6.1 Scheduling an appointment does not guarantee that we will accept the project, provide a final quote, begin work, or enter into a contract.

6.2 You agree to provide accurate project information, property access, and safe site conditions for any appointment or site visit.

6.3 If the project requires access to the property, you represent that you are the owner, tenant with authority, property manager, authorized representative, or otherwise legally permitted to request the appointment.

6.4 If you cancel, postpone, deny access, or prevent scheduled work or a scheduled site visit, additional fees may apply if stated in a signed agreement, proposal, invoice, or written confirmation.

7. Project Address and Site Conditions

7.1 You are responsible for providing accurate project address information.

7.2 You are responsible for disclosing known conditions that may affect the project, including but not limited to:

Water damage.
Mold.
Asbestos.
Lead paint.
Structural issues.
Electrical or plumbing problems.
Pest damage.
Roof leaks.
Foundation issues.
Unpermitted work.
HOA rules.
Building access restrictions.
Parking restrictions.
Tenant or owner limitations.
Unsafe conditions.
Prior repairs.
Known code violations.

7.3 Failure to disclose important information may affect pricing, timeline, safety, or our ability to perform work.

8. Photos, Videos, Plans, and Uploaded Materials

8.1 By sending or uploading photos, videos, drawings, measurements, plans, documents, or other project materials, you represent that you have the right to share them with us.

8.2 You grant Fine Element Construction permission to use those materials for:

Evaluating your project.
Preparing estimates.
Planning work.
Coordinating with project-related professionals.
Documenting conditions.
Communicating with subcontractors or suppliers.
Maintaining business records.

8.3 We may ask for separate permission before using project content for marketing, advertising, portfolio, social media, or promotional purposes.

9. Contracts, Deposits, Payments, and Invoices

9.1 A project is not approved, scheduled, or guaranteed until all required documents are signed and any required deposit or initial payment is received, unless we agree otherwise in writing.

9.2 Payment terms, deposit requirements, progress payments, retainage, change orders, late fees, cancellation terms, and project-specific obligations will be governed by the applicable written proposal, contract, invoice, or payment agreement.

9.3 Sales tax, where applicable, is calculated separately unless stated otherwise.

9.4 The revenue or project amount shown in an estimate, quote, invoice, or CRM record may exclude sales tax unless specifically stated.

9.5 Unless otherwise stated in a signed written agreement, invoices are due according to the terms shown on the invoice.

9.6 If an invoice states that payment is due Net 3, payment is due within three (3) days from the invoice date.

9.7 Unpaid balances may be subject to late fees, interest, collection costs, attorney fees, and other recovery costs where permitted by law and as stated in the applicable agreement or invoice.

9.8 All deposits and payments may be applied toward administrative costs, scheduling, materials procurement, labor blocking, subcontractor commitments, project preparation, and other project-related costs.

9.9 Customer agrees not to dispute, reverse, or charge back any authorized payment after the applicable cancellation period has expired, except where required by law. Any improper payment dispute, reversal, or chargeback may be considered a breach of the applicable agreement, and Customer may be liable for costs, attorney fees, and expenses associated with recovering the funds.

10. Change Orders and Scope Changes

10.1 Any work outside the agreed scope may require a written change order, updated quote, revised invoice, or additional approval.

10.2 Changes may affect price, schedule, materials, labor, permits, inspections, and completion dates.

10.3 We are not responsible for delays or additional costs caused by:

Customer-requested changes.
Hidden conditions.
Delayed selections.
Unavailable materials.
Permit issues.
Inspection requirements.
Third-party delays.

10.4 If work is requested, authorized, or required outside the original scope and no fixed price is agreed in writing, such work may be billed at standard time-and-materials rates, including preparation, coordination, labor, materials, subcontractor costs, overhead, and markup where applicable.

10.5 If Customer requests acceleration of the schedule, overtime rates, rush charges, additional labor costs, or additional coordination costs may apply.

11. Materials, Allowances, and Selections

11.1 Some project pricing may include allowances for materials such as tile, flooring, fixtures, countertops, cabinets, vanities, hardware, lighting, plumbing fixtures, appliances, or other finish materials.

11.2 An allowance is not a fixed price or final estimate for the selected item. It is a budget placeholder for an item whose final cost may depend on Customer selection, supplier pricing, availability, shipping, tax, and other factors.

11.3 If selected materials exceed the allowance, Customer is responsible for the difference unless otherwise agreed in writing.

11.4 If selected materials are below the allowance, any credit or adjustment will be handled according to the applicable signed agreement, proposal, change order, or invoice.

11.5 Material availability, pricing, lead times, color variation, natural variation, manufacturer defects, and supplier delays may affect the project.

11.6 Customer-supplied materials are subject to Contractor approval. Fine Element Construction is not responsible for delays, defects, damage, incorrect orders, missing items, warranty issues, returns, or compatibility issues related to customer-supplied materials.

11.7 If Fine Element Construction purchases materials on behalf of Customer, the purchase may include handling fees, markup, tax, shipping, delivery fees, storage costs, and other related costs as stated in the applicable agreement or invoice.

12. Permits, Codes, and Inspections

12.1 Some projects may require permits, engineering, architectural drawings, inspections, utility approvals, HOA approvals, building owner approvals, or approvals from local authorities or third parties.

12.2 Permit requirements and approval timelines are controlled by the applicable authority, not by Fine Element Construction.

12.3 We do not guarantee that a permit, variance, inspection approval, HOA approval, financing approval, or insurance approval will be granted.

12.4 Unless otherwise stated in a signed written agreement, all permit fees, plan review fees, inspection fees, impact fees, utility fees, and any government, agency, or utility-related charges are the responsibility of the Customer.

12.5 Work may not begin, continue, or be completed if a required permit, approval, inspection, or authorization has not been secured.

13. Subcontractors, Suppliers, and Third Parties

13.1 We may use subcontractors, suppliers, consultants, engineers, designers, architects, delivery companies, disposal providers, payment processors, financing providers, software providers, and other third parties to perform or support services.

13.2 We are not responsible for third-party delays, product defects, manufacturer warranty issues, supply chain disruptions, carrier delays, payment processor outages, financing provider decisions, government agency delays, utility delays, or third-party system outages, except as required by law or by a written agreement.

14. Financing

14.1 We may provide information about third-party financing options.

14.2 Financing is offered by independent third-party providers and is subject to their terms, credit approval, fees, interest rates, repayment terms, and privacy policies.

14.3 Fine Element Construction does not guarantee financing approval and is not responsible for credit decisions, loan terms, fees, interest rates, payment schedules, financing provider actions, or financing provider delays.

15. Exclusions and Existing Conditions

15.1 Unless expressly included in a signed written agreement, Fine Element Construction disclaims responsibility for:

Consequential or incidental damages.
Manufactured products, which carry their own warranties.
Work outside the defined scope.
Construction, design, or workmanship of existing structures or components not included in the applicable agreement.
Painting, priming, staining, sealing, or finishing of replaced wood or materials unless expressly included in writing.
Existing framing, structural components, electrical systems, plumbing systems, HVAC systems, roofing systems, siding systems, waterproofing systems, ventilation systems, drainage systems, foundations, or other existing property conditions.
Pre-existing code violations, unpermitted work, hidden defects, concealed damage, unsafe conditions, mold, asbestos, lead paint, rot, pests, water intrusion, or other concealed or pre-existing conditions.
Ventilation systems, except as expressly stated in the applicable agreement.

15.2 Fine Element Construction installs ventilation work per applicable code to the extent possible within the agreed scope, but is not responsible if the home cannot achieve complete ventilation compliance due to existing conditions, design limitations, prior construction, property limitations, or work outside the agreed scope.

16. Unknown or Concealed Conditions

16.1 Fine Element Construction is not responsible for unknown, concealed, hidden, or pre-existing conditions discovered during evaluation, demolition, construction, inspection, or performance of work.

16.2 If unknown or concealed conditions require additional work, materials, labor, engineering, permits, inspections, or schedule changes, such work may require a change order, additional invoice, revised price, or updated schedule.

17. Customer Cooperation and Site Access

17.1 Customer shall provide reasonable cooperation, timely responses, required selections, access to the property, access to work areas, access to utilities, access to electrical outlets, parking access, driveway access, and site access for equipment, deliveries, materials, dumpsters, subcontractors, and workers.

17.2 Work may not proceed under extreme weather, unsafe site conditions, denied access, lack of required utilities, blocked access, hazardous conditions, or circumstances that Fine Element Construction reasonably determines may affect safety, quality, scheduling, or project performance.

17.3 If Customer cancels, postpones, denies access, or prevents scheduled work with less than twenty-four (24) hours’ notice, Customer may be charged a cancellation, remobilization, labor, coordination, or lost scheduling fee if stated in the applicable agreement, invoice, change order, or written notice.

18. Emergency Priority

18.1 Fine Element Construction reserves the right to temporarily prioritize emergency work for other customers when necessary to prevent active property damage, safety risks, water intrusion, structural risk, or other urgent conditions.

18.2 Such temporary scheduling adjustments shall not be grounds for withholding payment, cancelling the project, or claiming default, unless otherwise required by law or stated in a signed written agreement.

19. Corrections, Punch List, Completion, and Acceptance

19.1 For projects performed under a signed agreement, Customer must provide one complete written punch list at project completion or termination.

19.2 Fine Element Construction shall be given a reasonable opportunity to inspect, document, and correct all valid punch list items within the original scope of work.

19.3 If Fine Element Construction completes the punch list and Customer does not provide written notice of any remaining punch list items within seven (7) calendar days, the work may be deemed accepted, completed, and in compliance with the applicable agreement to the maximum extent permitted by law.

19.4 Customer’s failure or refusal to sign a completion certificate, final walkthrough document, or similar document shall not automatically delay project completion, final payment, warranty commencement, or acceptance of the work if the work is otherwise complete under the applicable agreement.

19.5 Customer’s occupancy, use, furnishing, rental, sale, or other beneficial use of the project may constitute acceptance of the work to the maximum extent permitted by law.

19.6 Cosmetic or minor aesthetic imperfections that are within generally accepted industry standards shall not constitute defective workmanship or grounds for withholding payment, refusing completion, or rejecting the work.

19.7 Except for valid claims under an applicable written warranty, Customer may waive further claims relating to completed work if Customer:

Fails to provide one complete written punch list at project completion or termination.
Engages third parties or performs work within Fine Element Construction’s scope before Fine Element Construction has been given a reasonable opportunity to complete or correct the work.
Occupies, uses, furnishes, rents, or sells the project before Fine Element Construction has been given a reasonable opportunity to complete or correct the work.
Prevents Fine Element Construction from inspecting, documenting, completing, or correcting the work.

20. Warranties

20.1 Any workmanship warranty, manufacturer warranty, material warranty, or project-specific warranty must be stated in the applicable written agreement.

20.2 Unless otherwise stated in a signed written agreement, Fine Element Construction may provide a limited workmanship warranty for labor performed directly under the applicable agreement. Any such warranty is limited to correcting verified workmanship defects reported in writing within the applicable warranty period.

20.3 Manufacturer warranties are provided by the manufacturer, not by Fine Element Construction.

20.4 This warranty does not cover:

Normal wear and tear.
Manufacturer defects.
Misuse.
Lack of maintenance.
Customer-supplied materials.
Alterations by others.
Third-party work.
Hidden conditions.
Existing or concealed conditions.
Design issues.
Finish materials.
Appliances.
Fixtures.
Product defects.
Improper use.
Water intrusion unrelated to our work.
Movement of existing structures.
Events outside our control.

20.5 After the applicable warranty period, Fine Element Construction shall have no further warranty obligation unless required by law or stated in a signed written agreement.

20.6 Any product, supplier, manufacturer, or subcontractor-related issue may need to be addressed directly with the applicable party.

Part IV — Content, Marketing & Reviews

21. Website Content and Portfolio

21.1 Website content, project descriptions, photos, videos, renderings, testimonials, reviews, blog posts, service pages, pricing examples, and portfolio materials are for general informational and marketing purposes.

21.2 Past projects, photos, or examples do not guarantee identical results, pricing, timeline, materials, availability, or project conditions.

22. Reviews, Testimonials, and Feedback

22.1 If you submit a review, testimonial, survey response, or feedback, you grant us permission to use, display, quote, summarize, or reference it for business, service improvement, and marketing purposes, unless you request otherwise in writing.

22.2 We may edit testimonials for length, grammar, or clarity without changing the overall meaning.

Part V — Communications (SMS, Email, Calls & AI)

23. Transactional SMS Terms

23.1 By submitting a form, contacting Fine Element Construction, requesting an estimate, scheduling an appointment, signing an agreement, or otherwise providing your phone number or contact information to Fine Element Construction, you agree that Fine Element Construction may send transactional and operational text messages related to:

Your inquiry.
Appointment scheduling.
Appointment reminders.
Project communication.
Estimates and quotes.
Invoices and payments.
Service updates.
Review requests.
Other communications directly related to your requested services, existing project, or business relationship with Fine Element Construction.

23.2 Transactional and operational text messages are not intended for marketing or promotional purposes. These messages are used to communicate with you regarding your request, project, appointment, estimate, quote, invoice, payment, service, or related communication.

23.3 Message frequency varies.

23.4 Message and data rates may apply.

23.5 Reply HELP for help.

23.6 Reply STOP to opt out.

23.7 You may also revoke SMS consent by using any other reasonable opt-out request. We will honor reasonable opt-out requests as required by applicable law.

23.8 After replying STOP, you may receive a confirmation message, and no further SMS messages of that type will be sent unless you opt in again or otherwise provide consent where permitted by law.

23.9 For help, you may reply HELP to any text message or contact Fine Element Construction at info@fineelm.com or by phone at 425-522-5441.

23.10 You should contact your wireless provider with any questions regarding your text messaging or data plan.

23.11 Carriers are not liable for delayed or undelivered messages.

23.12 Consent to receive transactional SMS messages is not required as a condition of purchasing services, but opting out of transactional SMS may affect our ability to communicate with you quickly about inquiries, appointments, estimates, invoices, or project updates.

23.13 Fine Element Construction will only send transactional or operational SMS messages where permitted by law and based on your inquiry, consent, request, project, or business relationship with Fine Element Construction.

24. Marketing SMS Terms

24.1 Fine Element Construction may offer customers and website visitors the option to receive marketing text messages from Fine Element Construction.

24.2 Marketing text messages may include:

Promotions.
Seasonal offers.
Service promotions.
Special announcements.
Remodeling tips.
Availability announcements.
Other marketing-related communications.

24.3 You will only receive marketing text messages if you have provided express consent to receive marketing SMS messages from Fine Element Construction, such as by checking a dedicated marketing SMS consent checkbox on a website form.

24.4 The marketing SMS consent checkbox will be optional, separate from transactional consent, and unchecked by default.

24.5 Consent to receive marketing text messages is not required as a condition of purchasing any goods or services from Fine Element Construction.

24.6 Message frequency varies.

24.7 Message and data rates may apply.

24.8 Reply HELP for help.

24.9 Reply STOP to opt out.

24.10 After replying STOP, you may receive a confirmation message, and no further marketing SMS messages will be sent unless you opt in again.

24.11 For help, you may reply HELP to any marketing text message or contact Fine Element Construction at info@fineelm.com or by phone at 425-522-5441.

24.12 You should contact your wireless provider with any questions regarding your text messaging or data plan.

24.13 Carriers are not liable for delayed or undelivered messages.

24.14 Fine Element Construction treats transactional SMS communications and marketing SMS communications separately. You will only receive the type of SMS messages you specifically consented to receive or that are otherwise permitted based on the nature of your inquiry, request, project, or business relationship with Fine Element Construction.

24.15 For more information about how Fine Element Construction collects, uses, and protects personal information, please review our Privacy Policy at: https://www.fineelm.com/privacy-policy

25. Email Communications

25.1 By contacting us or submitting your email address, you agree that we may email you regarding your inquiry, appointment, estimate, quote, invoice, project, follow-up, review request, or related services.

25.2 Marketing emails may include an unsubscribe option where required.

25.3 We may use email tracking tools to understand whether emails are delivered, opened, clicked, or replied to.

26. Calls, Recordings, and AI Assistance

26.1 Calls with Fine Element Construction may be recorded, transcribed, summarized, or logged for quality assurance, training, documentation, customer service, and business purposes.

26.2 We may use AI-powered assistants, call summaries, SMS tools, chat tools, automation, and CRM workflows to help respond to inquiries, qualify leads, schedule appointments, and manage communications.

26.3 AI tools may produce incomplete or inaccurate summaries. Official project terms are controlled only by written agreements approved by Fine Element Construction.

Part VI — Legal Terms

27. Privacy

27.1 Your use of our website, forms, communications, SMS services, email communications, phone communications, online services, and related services is also governed by our Privacy Policy, available at: https://www.fineelm.com/privacy-policy

27.2 The Privacy Policy is incorporated into these Terms by reference.

28. Intellectual Property

28.1 All website content, branding, logos, text, graphics, images, videos, design elements, service descriptions, forms, software elements, online tools, estimate tools, project quiz content, and other materials are owned by or licensed to Fine Element Construction unless otherwise stated.

28.2 You may not copy, reproduce, modify, distribute, sell, or use our content for commercial purposes without written permission.

29. Third-Party Links and Tools

29.1 Our website may link to or integrate with third-party services, including payment processors, financing providers, social media platforms, review platforms, scheduling tools, mapping tools, analytics tools, advertising platforms, CRM systems, SMS providers, call tracking providers, AI tools, and other services.

29.2 We are not responsible for third-party websites, services, content, security, availability, decisions, errors, fees, policies, data practices, or practices.

30. No Guarantee of Website or Communication Availability

30.1 We do not guarantee that the website, forms, booking tools, payment links, SMS systems, email systems, phone systems, AI tools, CRM tools, or third-party integrations will always be available, uninterrupted, secure, or error-free.

30.2 We may update, suspend, modify, or discontinue any part of the website, online services, or communication tools at any time.

31. Limitation of Liability

31.1 To the maximum extent permitted by law, Fine Element Construction will not be liable for indirect, incidental, special, consequential, punitive, or exemplary damages arising from or related to your use of the website, online forms, communications, estimates, delays, third-party services, or online tools.

31.2 To the maximum extent permitted by law, our total liability for website-related claims is limited to the amount you paid directly to Fine Element Construction for the specific service giving rise to the claim, or $100 if no amount was paid.

31.3 Nothing in these Terms limits liability that cannot be limited under applicable law.

32. Indemnification

32.1 You agree to indemnify and hold harmless Fine Element Construction, its owners, officers, employees, contractors, subcontractors, agents, partners, and representatives from claims, damages, losses, liabilities, costs, and expenses arising from:

Your misuse of the website.
Your violation of these Terms.
Your submission of false or misleading information.
Your violation of another person’s rights.
Your lack of authority to request services for a property.
Your upload or submission of materials you do not have the right to share.
Your failure to disclose known site conditions.
Your interference with scheduled work, access, communication, or project coordination.

33. Force Majeure

33.1 We are not responsible for delays, failures, or damages caused by events outside our reasonable control, including:

Weather.
Natural disasters.
Fire.
Flood.
Labor shortages.
Supply shortages.
Transportation delays.
Government actions.
Permit delays.
Inspection delays.
Utility delays.
Internet outages.
Platform outages.
Payment processor issues.
Strikes.
Illness.
Pandemics.
War.
Civil unrest.
Emergencies.
Other events beyond our control.

34. Disputes, Mediation, Arbitration, and Limitations

34.1 Any dispute related to a signed project agreement shall be handled according to the dispute resolution terms in that signed agreement.

34.2 For disputes related to these Terms, the website, online forms, online services, communications, or non-project-specific matters, the parties agree to first attempt to resolve the dispute in good faith.

34.3 Where permitted by law and unless a signed written agreement provides otherwise, disputes may be subject to mediation before litigation.

34.4 If mediation is unsuccessful and a signed written agreement requires arbitration, the arbitration provision in the signed written agreement will control.

34.5 The prevailing party in any legal, arbitration, or collection proceeding may recover attorney fees, expert costs, collection costs, and associated expenses where permitted by law or by the applicable written agreement.

34.6 All claims must be filed within the time period required by applicable law or the applicable signed written agreement.

35. Governing Law

35.1 These Terms are governed by the laws of the State of Washington, without regard to conflict of law principles.

35.2 Any dispute arising from these Terms, the website, or online services will be handled in the state or federal courts located in Washington, unless a different dispute resolution process is required by a signed written agreement or applicable law.

36. Additional Protections

36.1 Severability: If any provision is found invalid, unlawful, or unenforceable, the remaining terms remain enforceable.

36.2 No Waiver: Failure to enforce any term shall not constitute a waiver of future rights.

36.3 No Construction Against Drafter: Both parties had the opportunity to review these Terms, and no provision shall be construed against either party as the drafter.

36.4 Legal Entity: Customer contracts with Fine Element Construction LLC, a legal business entity, and not with any individual owner, officer, employee, contractor, or representative personally, unless expressly agreed in writing.

37. Changes to These Terms

37.1 We may update these Terms from time to time.

37.2 The updated version will be posted on this page with a new effective date.

37.3 Your continued use of the website, forms, communication channels, or services after changes are posted means you accept the updated Terms.